Terms & Conditions
Chinook Auto Repair — SMS/Text Messaging Program
Effective Date: March 12, 2023
Last Updated: March 12, 2023
These Terms & Conditions govern the SMS/text messaging program operated by Chinook Auto Repair (“we,” “our,” or “us”). By voluntarily opting in to receive text messages from us, you agree to the terms applicable to the messaging program you selected.
1. Program Description
Chinook Auto Repair may offer text messages to customers who have provided the appropriate consent.
Depending on your selected preferences, messages may include:
• Vehicle service appointment confirmations and reminders.
• Repair-status updates and estimate notifications.
• Notifications when a vehicle is ready for pickup.
• Responses to customer service inquiries.
• Maintenance reminders and promotional offers, if you have separately opted in to receive marketing messages.
The messages you receive depend on the program to which you subscribe.
2. Consent to Receive Messages
By submitting your mobile phone number and affirmatively opting in through our website, service forms, or another disclosed enrollment method, you authorize Chinook Auto Repair to send text messages consistent with the consent you provided.
Consent to receive promotional messages is optional and is not a condition of purchasing any goods or services.
You confirm that you are the subscriber or customary user of the mobile number provided, or that you are authorized to consent to messages sent to that number.
Message frequency varies depending on your service activity and messaging preferences.
3. Message and Data Rates
Message and data rates may apply to text messages sent or received, depending on your mobile carrier plan.
You are responsible for any charges imposed by your wireless carrier.
4. Opting Out
You can stop receiving text messages by replying STOP to any message from our program.
After we process your opt-out request, you will no longer receive messages from the applicable messaging program, except for any permitted confirmation or other communications allowed by law.
If you subscribe to separate messaging programs, you may need to opt out of each program individually.
5. Help and Customer Support
For assistance with our text messaging program, reply HELP to a message or contact:
Chinook Auto Repair
Phone: (403) 679-3069
Email: contact@chinookautorepairinc.com
Website: https://chinookautorepairinc.com
6. Supported Carriers and Delivery
Wireless carriers are not responsible for delayed or undelivered messages.
Message delivery depends on your wireless carrier, mobile device, network availability, and other factors outside our reasonable control. We do not guarantee that every message will be delivered successfully or immediately.
7. Privacy
Your participation in our messaging program is also governed by our Privacy Policy:
https://chinookautorepairinc.com
We do not sell SMS opt-in information or share SMS consent records with third parties or affiliates for their own marketing or promotional purposes. Messaging providers may process information on our behalf as necessary to deliver and administer our messaging services.
Please review our Privacy Policy for additional details about our collection, use, retention, and protection of personal information.
8. Eligibility and Accurate Information
You agree to provide a valid mobile phone number that you are authorized to use for enrollment. You should notify us if your phone number changes or is reassigned so that we can update our records.
We may suspend or discontinue messages to a number if we reasonably believe the number is invalid, the recipient has opted out, or continued messaging would violate applicable requirements.
9. Changes to the Messaging Program
We may modify, suspend, or discontinue all or part of our messaging program as permitted by law. If we make material changes to these Terms & Conditions, we will update this page and revise the “Last Updated” date.
Any new consent requirements will be handled in accordance with applicable law.
10. Disclaimer and Limitation of Liability
We make reasonable efforts to provide useful and timely messages, but we cannot guarantee uninterrupted service or error-free delivery.
To the extent permitted by applicable law, Chinook Auto Repair is not liable for delays, delivery failures, or interruptions caused by wireless carriers, network providers, or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes liability that cannot lawfully be excluded.
11. Contact Information
For questions about these Terms & Conditions, contact:
Chinook Auto Repair
Business address: 312 55 Ave SW, Calgary, AB T2H 2Z6
Phone: (403) 679-3069
Email: contact@chinookautorepairinc.com
Website: https://chinookautorepairinc.com
By opting in to our SMS messaging program, you acknowledge that you have had the opportunity to review these Terms & Conditions.